Not Happy with Your Order

If you are not satisfied with your purchase or it does not meet your expectations, please contact us via email at [email protected]. Our customer service team will review your request and send out further instructions to make sure you have the best experience with your orders.
To proceed with the resolution quickly and effectively, please include a photograph of the item that you received and let us know why you are not happy with your order.

We will use the information to review your order and improve our service and product.

Note: Our policy lasts for 14 days from the date of delivery. If 14 days have passed since you received the item, we cannot offer a solution.

Wrong, Damaged, or Low-Quality Items

If the product is defective, damaged, or does not function as advertised, please contact us. We will take responsibility for any issues that occurred during the production process and delivery.
To proceed with the refund or replacement quickly and effectively, please include a photograph demonstrating the issue with the item. The most optimal pictures should be taken on a flat surface, with the problem clearly displayed. You do not need to return the defective item. We will use this information to help you with your order, and eliminate errors in the future. If you don’t want a replacement, we’ll issue a full refund.

Note: This warranty only covers manufacturing defects and does not cover damage caused by accident, improper care, normal wear and tear, or aftermarket modification.

Refund Time

All refunds will be credited to your original form of payment. Once we issue your refund, it takes additional time for your financial institution to make funds available in your account. Refer to the following table for more details.
Credit card: Up to 10 business days
Paypal: 3 to 5 business days

Note: In case the credit has not been posted to your account yet, please contact the card-issuing bank for further assistance.

Note: Customers do not need to return goods.